FAQ
FAQ
Frequently Asked Questions
How to confirm that you are a real factory？
You can check and verify our information on our official website and social media platforms，You can also verify our authenticity through friends you know in China
How to purchase a capsule house?
The purchasing process is as follows：
1,Need to confirm whether it is for personal use or commercial use？
2,What is your budget? we can provide FOB price You need to understand tariffs and related certifications
What is the shipping cost to our country？
We have consulted with a professional oean freight forwarding company，The advice they gave us is this
1,Need to clarify whether you are using a professional sea freight container or a regular container
2,If using a special sea container,Only one container can be used（for example R306,R306S can ship),Because the volume is large enough
You need to use the corresponding large truck to pull back to your position,You need to consider customs duties, truck fees, and installation fees
How can we be your agent?
Becoming an agent requires the following steps
1,we need to know what your company does?
2,Have you done similar projects and work before?
3,What does your customer base do and their budget?
4,You need to know the local tariffs and installation conditions
5,We can offer you the best factory price and shipping cost
I know you are very interested in our products, Turning interest into results requires resources, action and Cooperation between the two parties
Fees and local policies
related fees, you must know
1,From your nearest port to your place,including The tariffs the capsule house in your country, truck fees, and installation fees
2,You need to ensure that your road can accommodate such a large car,This fee needs to be within your budget range
3,This product requires sewage discharge and construction application,and you need to consult the local engineering team for this cost
What aualifications and certifications are required to enter our country?
We follow the advice of professionals, Different countries have different requirements,Most clients
consult local government agencies cimilar to modular houses
About hight temperatures and humidity,high temperatures and rain,Hurricane Qualification
The standardsof the European Union are different from those of the United States
We are unable to provide reports on these gualifications
What is the delivery time?
Delivery time depends on order qantities. In general the delivery time to nearest seaport in China will be 40 days after receiving deposit
How can get a quotation for your projects?
You can contact us by email, phone, WhatsApp, and so on 24*6 and you will get reply within 8 hours
Our products are guaranteed with quality certificates and a final inspection is performed before shipment to ensure that there are no problems with the product
Your offer should reflect the home’s market value, current demand, and your budget comfort. Reviewing recent sales in the area and considering the property’s condition helps you make a fair, competitive offer.
What types of capsule homes do you offer?
We offer multiple Rover Capsule House configurations based on size and layout. Share your needs (intended use, number of occupants, preferred layout), and we’ll recommend the best option.
Do you offer warranty or after-sales support?
Yes. Rover Capsule House includes after-sales support as outlined in your purchase agreement (parts/service coverage details are provided at checkout).
Rover Capsule House — FAQ
What is Rover Capsule House?
Rover Capsule House is a compact, modern living solution designed to deliver comfort and a premium experience through efficient planning and streamlined setup—without the delays and complexity that often come with traditional building.
Why choose Rover Capsule House?
Clients choose Rover Capsule House for the combination of:
- Space-efficient design without compromising comfort
- Modern aesthetics and build quality
- Clear, manageable timelines from deposit to delivery
- A value-focused purchasing approach
How does the purchasing process work?
Typically:
- You select a capsule configuration
- We confirm availability and provide a clear quotation
- You make a deposit to reserve production
- We begin manufacturing/scheduling
- We coordinate delivery and installation (if included)
Do you require a deposit?
Yes. A deposit helps reserve your production slot and allows us to plan materials and scheduling confidently.
What does the 20% discount apply to?
The 20% discount applies when clients make their payment or deposit via crypto.
Can I pay by bank transfer or card instead?
Yes—you can use traditional payment methods. However, the 20% discount is specifically for crypto payments/deposits.
How secure is crypto for deposits?
Crypto transactions are verifiable on-chain. We also follow an internal verification process before confirming your deposit and starting production.
When does production start?
Production generally starts after the deposit/payment is verified and confirmed.
Why does Rover Capsule House offer a 20% discount for crypto payments?
We offer a 20% discount for crypto because crypto-based deposits help us reduce several operational delays and costs that commonly occur with traditional payment routes. In short: faster settlement and lower friction lets us pass savings to you.
Key reasons (professional & practical):
Faster confirmation & settlement
Crypto transactions can reduce the time between payment initiation and verification, helping keep production timelines on track.Lower payment processing overhead
Traditional payment systems often involve multiple intermediaries, additional administrative steps, and fees. Crypto reduces that friction—so operational savings can be reflected in your discount.Reduced delay risk
Bank-related delays (including cross-border processing or intermediary holds) can affect deposit clearance times. Faster deposit clearance improves our planning and reduces waste.More reliable reservation for production
When deposits clear quickly, we can commit materials and scheduling more efficiently—supporting better overall project execution and pricing.We reward early, committed customers
The 20% discount is also our way of acknowledging clients who choose a modern payment method and help us begin production with confidence.
Is the 20% discount available for every order?
The 20% discount applies to deposits/payments made via crypto. Final eligibility can depend on the chosen configuration and the current promotion terms.
What cryptocurrencies do you accept?
We accept supported major cryptocurrencies. Tell us which coin you intend to use, and we’ll confirm availability before you send payment.
How do I make a crypto payment?
After you confirm your capsule selection and receive the payment instructions:
- Send the deposit to the provided crypto wallet/address
- We verify the transaction
- Your deposit is recorded and the production slot is reserved
Will you provide proof/confirmation of payment?
Yes. We provide order confirmation and related deposit/payment documentation as part of your transaction record.
Are there any extra costs when paying with crypto?
Usually, the discount reflects reduced processing friction. If network transaction fees apply, they depend on how you send the transfer (the sender typically covers network fees).